Press “0” to reach the operator. After pressing “0” twenty times, you are still on the phone and waiting to speak to somebody on the other side.
I think AOL takes the cake when it comes to confusing customer and putting customers on the automated-phone-system maze. There is help though.
I found out this website www.gethuman.com which will allow somebody to out smart the phone systems.
“TV Guide can be reached by saying “customer service” twice, while reaching a human at Toys R Us requires pressing 1, 2, 7, 2 and then ignoring two requests for a home phone number”